Privacy Policy

At Allow Health, we are committed to protecting your privacy and safeguarding the personal and health information you share with us. This Privacy Policy outlines how we collect, use, store, and protect your information when you visit our website or communicate with us via phone or messaging services.

By using our website or receiving services from Allow Health, you agree to the terms of this Privacy Policy.

Information We Collect

We may collect the following types of information when you interact with our website or use our services:

Personal Information: This includes your name, contact details, insurance information, and payment details.
Health Information: Information you share during counseling sessions or through health assessments that may be considered Protected Health Information (PHI) under HIPAA.
Usage Data: Technical data such as IP address, browser type, device identifiers, and website usage information.

How We Use Your Information

We use the information collected for the following purposes:

To provide counseling and related health services.
To communicate with you about appointments, treatment plans, billing, and other service-related matters.
To ensure compliance with legal, regulatory, and professional requirements.
To improve our website and service delivery.

Sharing Your Information

We do not sell, rent, or share your personal or health information with third parties for marketing purposes.

Any mobile numbers or mobile opt-ins collected will only be used for communication related to Allow Health’s services. Standard message and data rates may apply. You will only receive messages you have explicitly consented to.

We may share your information with:

Authorized healthcare providers or personnel directly involved in your care.
Insurance companies for billing and coverage purposes.
Legal or regulatory authorities when required by law.

Data Storage

We retain client and health information for as long as necessary to fulfill the purposes outlined in this policy or as required by healthcare regulations and law.

Security

Allow Health implements industry-standard administrative, technical, and physical safeguards to protect your personal and health information. Access to sensitive data is limited to authorized personnel only. While we strive to protect your information, no system is completely secure.

Your Rights

As a client of Allow Health, you have the right to:

Access and request corrections to your personal and health information.
Request copies of your health records.
Ask how your information has been used or disclosed.
Request restrictions or limitations on the use of your information.
Revoke consent for certain uses of your data.

To exercise any of these rights, please contact us using the information below.

If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us:

Email: hello@allowhealth.net
Phone: (443) 499-4047
Address: 516 N Rolling Road Suite 305, Catonsville, MD 21228

Thank you for choosing Allow Health. Your privacy and trust are essential to us.

Effective date: May 9, 2025

Last revised: May 9, 2025